Eagers Automotive Faces Cyber Incident Impacting Vehicle Transactions

Australia's Eagers Automotive recently announced that it has experienced a cyber incident that has affected some of its IT systems. As a result, the company is facing challenges in finalizing transactions for certain new vehicles that have already been sold and are ready for delivery.

CYBERSECURITY

12/30/20232 min read

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person holding white ball

Australia's Eagers Automotive recently announced that it has experienced a cyber incident that has affected some of its IT systems. As a result, the company is facing challenges in finalizing transactions for certain new vehicles that have already been sold and are ready for delivery.

This cyber incident has had a significant impact on Eagers Automotive's operations, particularly in the area of vehicle transactions. The company's ability to complete the necessary processes and paperwork for these transactions has been hindered, causing delays and inconvenience for customers.

Eagers Automotive is a renowned automotive company that prides itself on providing high-quality vehicles and excellent customer service. However, this cyber incident has disrupted its usual operations and created a temporary setback.

The company is actively working to resolve the issue and restore its IT systems to full functionality. It has engaged cybersecurity experts to investigate the incident and implement necessary measures to prevent similar incidents in the future.

Despite the challenges posed by this cyber incident, Eagers Automotive remains committed to ensuring that its customers receive their vehicles as soon as possible. The company is in close communication with affected customers, providing regular updates on the progress of resolving the issue and finalizing their transactions.

Eagers Automotive understands the frustration and inconvenience caused by this situation and apologizes to its customers for the delays. The company is taking all necessary steps to expedite the resolution process and minimize any further impact on its customers.

While this cyber incident has affected Eagers Automotive's ability to finalize transactions for certain new vehicles, it is important to note that the company's other operations, such as servicing and maintenance, remain unaffected. Customers can still rely on Eagers Automotive for their automotive needs, apart from the specific issue related to vehicle transactions.

Eagers Automotive is committed to maintaining the trust and confidence of its customers. The company appreciates the patience and understanding of its customers during this challenging time and assures them that it is doing everything possible to rectify the situation.

In conclusion, Eagers Automotive is currently facing a cyber incident that has impacted its IT systems and caused delays in finalizing transactions for certain new vehicles. The company is actively working to resolve the issue and minimize any further inconvenience to its customers. Eagers Automotive remains committed to delivering high-quality vehicles and exceptional customer service, despite the temporary setback caused by this cyber incident.