Microsoft Discloses Printer Bug Affecting Windows Users

Earlier this month, Microsoft revealed an unusual printer bug that has been causing issues for some users of Windows 10, Windows 11, and various Windows Server products. This bug specifically impacts PCs that have an HP printer installed, typically an HP LaserJet M101-M106, even when the user is not actively using any HP printer.

AI AND COMPUTING

12/19/20232 min read

orange and black bug on green leaf
orange and black bug on green leaf

Earlier this month, Microsoft revealed an unusual printer bug that has been causing issues for some users of Windows 10, Windows 11, and various Windows Server products. This bug specifically impacts PCs that have an HP printer installed, typically an HP LaserJet M101-M106, even when the user is not actively using any HP printer.

The printer bug is not only causing inconvenience but also overwriting the settings of the user's actual printer, prompting the installation of an HP Smart printer app from the Microsoft Store.

This unexpected behavior has left many users puzzled and frustrated, as it interferes with their printing tasks and alters their preferred printer settings. Microsoft has acknowledged the issue and is actively working on a solution to rectify this bug.

The bug primarily affects users who have an HP printer driver installed on their system, regardless of whether they are using an HP printer or not. Upon encountering this bug, users may notice the appearance of an HP printer in their list of installed devices, even if they have never owned or used an HP printer before.

Furthermore, the bug also goes a step further by altering the default printer settings. This means that even if users have a different brand or model of printer connected to their PC, the bug will overwrite those settings and replace them with the HP printer settings.

To make matters more complicated, the bug triggers the installation of the HP Smart printer app from the Microsoft Store. This app is automatically installed without the user's consent, adding to the frustration and confusion experienced by affected users.

Microsoft has assured users that they are actively investigating the issue and working on a fix. While an official patch has not yet been released, users can expect a solution in an upcoming Windows update.

In the meantime, affected users can take some temporary measures to mitigate the impact of this bug. They can manually change their printer settings back to their preferred configuration and uninstall the HP Smart printer app if they do not wish to use it.

It is worth noting that this bug is not exclusive to a specific version of Windows, as it affects both Windows 10 and the recently released Windows 11. Additionally, users of Windows Server products have also reported encountering this issue.

Microsoft is committed to resolving this printer bug promptly to ensure a smooth and hassle-free printing experience for its users. As more information becomes available and a fix is released, users are advised to stay updated with the latest Windows updates and announcements from Microsoft.

In conclusion, the printer bug affecting Windows users, particularly those with an HP printer driver installed, has caused disruptions and confusion. Microsoft is actively working on a solution to address this issue and restore normal printer functionality. Users are encouraged to stay informed about updates and take necessary temporary measures until the bug is resolved.